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Privacy Policy

 

1. Introduction

At Library of Alexandria, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information in compliance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We collect the following types of personal data:

  • Personal Information: Name, email address, phone number, and any other information you provide via forms on our website.
  • Payment Information: If you make a purchase, we collect payment information (processed by third-party providers such as Stripe or PayPal).
  • Technical Data: IP address, browser type, device information, and usage data through cookies and similar technologies.
  • Tracking Data: We use tools like Google Analytics and Facebook Pixel to track user behavior and improve our services.

3. How We Collect Data

We collect personal data through:

  • Forms: When you sign up for newsletters, courses, or services, we collect the information you provide.
  • Cookies: We use cookies and similar technologies to track website activity and enhance user experience.
  • Third-party services: We work with third-party providers (such as Stripe, PayPal, Google Analytics, and Facebook) to collect and process certain information.

4. Use of Data

We use your data for the following purposes:

  • To provide access to our services, including courses, newsletters, and content.
  • To process payments and manage billing.
  • For marketing purposes, including sending personalized emails and retargeting advertisements.
  • To analyze user behavior and improve our website performance.

5. Data Sharing

We may share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal).
  • Marketing and analytics services (e.g., Google Analytics, Facebook Pixel).
  • Cloud storage providers to securely store your data.

6. Data Storage and Retention

We store your data securely on cloud services. Personal data will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Typically, we retain your data for:

  • Marketing purposes: Until you opt out or request deletion.
  • Billing and payment information: As long as required by tax laws (usually 7 years).
  • Account information: Until you delete your account or request the data to be removed.

7. Your Rights

As a data subject under GDPR, you have the following rights:

  • Right to Access: You can request a copy of your personal data that we hold.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data.
  • Right to Restriction of Processing: You have the right to request restrictions on how your data is processed.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used format.
  • Right to Object: You can object to the processing of your personal data at any time.

To exercise any of these rights, please contact us at Librarian@video-library-of-alexandria.com.

8. Cookies

We use cookies to:

  • Track your usage of our website.
  • Enhance your browsing experience.
  • Provide relevant advertisements via third-party platforms like Facebook.

You can control cookie preferences via your browser settings. For more detailed information, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Library of Alexandria
Email: Librarian@video-library-of-alexandria.com